At Vision Medcare, we are committed to delivering your order in a timely and safe manner. We understand the importance of receiving your healthcare products quickly and reliably.
Order Processing Time:
- All orders are processed within 1-2 business days.
- Orders are not shipped or delivered on weekends or public holidays.
Shipping Time:
- Delivery within India typically takes 3-7 business days depending on your location.
- For remote areas, delivery may take a bit longer due to limited courier accessibility.
Shipping Charges:
- Free shipping on all orders above ₹499.
- For orders below ₹499, a standard shipping fee of ₹49 will be applicable.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email and SMS with the tracking details.
- You can track your shipment on our website or via the courier partner’s website.
Delivery Partners:
We use reliable and trusted courier services like Delhivery, Blue Dart, DTDC, India Post, and others to ensure safe and timely delivery of your products.
Address Accuracy:
Please ensure your shipping address and contact details are accurate and complete. Vision Medcare is not responsible for any delays or non-delivery due to incorrect or incomplete information.
Damaged or Missing Items:
If your package arrives damaged or is missing items, please contact our support team within 48 hours of delivery at [email protected]. We’ll be happy to resolve the issue promptly.